Terms of service

Welcome to Skin Plus LLC (ā€œwe,ā€ ā€œour,ā€ ā€œusā€)! By accessing or using our website, purchasing products, booking services, or engaging with us in any capacity, you agree to be bound by the following Terms of Service. Please read them carefully.

If you do not agree to these Terms, please do not use our website or services.


1. General Information

This website is operated by Skin Plus LLC, a skincare company based in Austin, Texas, specializing in treating acne through personalized services and non-prescription skincare products. By visiting our site and/or purchasing something from us, you engage in our ā€œServiceā€ and agree to be bound by these terms and conditions.


2. Health Disclaimer

All content, products, and services provided by Skin Plus LLC are intended for informational and cosmetic purposes only. Statements on this site have not been evaluated by the Food and Drug Administration (FDA) or any other governmental health authority. Our products are not intended to diagnose, treat, cure, or prevent any disease.

We recommend consulting your healthcare provider before beginning any skincare regimen, especially if you are pregnant, nursing, have a medical condition, or are using prescription medications.


3. Product Use & Customer Responsibility

By purchasing and using our products, you acknowledge that you have read and understood all usage instructions and ingredient lists, and that you use them at your own risk. Skin Plus LLC is not responsible for adverse reactions or misuse.


4. No Returns or Refunds

All sales are final.

No returns on any skincare products (used or unused)

No refunds for services rendered or partially rendered

No store credit or exchanges

Please reach out before purchasing if you have any concerns about ingredients, compatibility, or expectations.


5. Appointment Cancellation & Late Policy

Cancellations made with less than 24 hours’ notice will be charged the full cost of the scheduled service.

If you arrive more than 5 minutes late, it will be treated as a late cancellation and you will be charged the full service fee.

No-shows will be charged the full service fee. Future appointments may require pre-payment.

By booking an appointment, you acknowledge and accept these terms.


6. Client Media Release

By participating in our skincare programs or services, you grant Skin Plus LLC the right to take before-and-after photographs, record testimonials, and document your progress through images or videos, which may be used for:

Educational materials

Social media content (Instagram, Facebook, Pinterest, etc.)

Website content (blogs, testimonials, galleries)

Promotional marketing (ads, brochures, emails)

These materials may include partial face shots, close-ups of skin, or quotes from your communication with us. No personal identifying information (such as full name, phone number, or address) will be shared without your explicit consent.

If you prefer to opt out of photo or testimonial use, please notify us via email at info@skinplus.com before or at the time of your appointment. Your choice will be honored without affecting your service.


7. Pricing & Availability

All prices for products and services are subject to change without notice. We reserve the right to modify or discontinue products or services at any time without liability.


8. Intellectual Property

All content on this site—including text, images, graphics, logos, product descriptions, and custom skincare formulations—is the property of Skin Plus LLC and may not be reproduced or used without our express written permission.


9. User Conduct

You agree not to use this site for any illegal or unauthorized purpose, nor to violate any laws in your jurisdiction. Harassment, abusive language, or threatening behavior toward our staff or clients will result in removal from services and potential legal action.


10. Third-Party Links

We may include third-party links on our site. These are provided for your convenience and do not imply endorsement. Skin Plus LLC is not responsible for the accuracy or content of external sites.


11. Limitation of Liability

Skin Plus LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from your use of (or inability to use) our products or services. This includes, but is not limited to, skin reactions, appointment delays, data loss, or financial loss.


12. Privacy Policy

Your submission of personal information through our store is governed by our Privacy Policy, which can be found [on our website].


13. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. It is your responsibility to check this page periodically. Continued use of the website and services after any updates constitutes acceptance of those changes.


14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.


15. Contact Information

Questions about the Terms of Service should be directed to us at:
Email: info@skinplus.com
Address: 3305 Northland Dr, Unit 314, Austin, TX 78731